Republican National Convention | View Alert

We welcome RNC delegates and visitors from around the world to Milwaukee County. Note that from approximately Thursday, July 11-Friday July 19, security measures during the RNC will impact bus stops in the downtown area and traffic will impact service systemwide. Please expect delays and service changes with short notice. Visit RideMCTS.com/RNC for the complete list of stops served & interactive map with detour routing.

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24/7 automated hotline

414-344-6711 Please follow the prompts to connect with the specific department or person able to handle your inquiry.

 

Customer Service 

414-937-3218 or 711 (TRS) Available M–F 8 a.m. – 4:30 p.m. Follow the prompts to connect with the department or person able to handle your inquiry.

 

Locations

Admin building image
MCTS Administrative Offices
1942 N. 17th Street
Milwaukee, WI 53205
Monday-Friday 8 a.m. - 4:30 p.m.
Fond Du Lac Building Image
Fond du Lac Station
3343 W Fond du Lac Ave #3201
Milwaukee, WI 53210
KK building image
Kinnickinnic Station
1710 S Kinnickinnic Ave #1716
Milwaukee, WI 53204

 

Feedback Forms

You can also send your comments through online feedback forms, 24 hours a day, seven days a week, on a variety of topics. Please allow three business days for email responses. Please select one of the following:

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Lost & Found
414-937-3206 or 711 (TRS)
customerservice@mcts.org

 

Open Records Requests
MCTSOpenRecords@mcts.org
More Info

 

Media Requests
414-937-3251
aschryver@mcts.org
More Info

 

Commuter Value Pass Information
414-343-1777 or 711 (TRS)
cvpass@mcts.org
More Info

 

U-Pass Information
414-343-1777 or 711 (TRS)
More Info

ADA Comments and Complaints
414-343-1700 or 711 (TRS)
ADAComments@mcts.org
1942 N 17th St
Milwaukee, WI 53205
More Info

 

Making a Title VI Complaint 
414-344-4550 or 711 (TRS)
1942 N 17th St
Milwaukee, WI 53205
More Info

 

Report an Accident or Incident
414-937-3247
Risk_Management@mcts.org
More Info