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24/7 automated hotline

414-344-6711 Please follow the prompts to connect with the specific department or person able to handle your inquiry.

 

Customer Service 

414-937-3218 or 711 (TRS) Available M–F 8 a.m. – 4:30 p.m. Follow the prompts to connect with the department or person able to handle your inquiry.

 

Locations

Admin building image
MCTS Administrative Offices
1942 N. 17th Street
Milwaukee, WI 53205
Monday-Friday 8 a.m. - 4:30 p.m.
Fond Du Lac Building Image
Fond du Lac Station
3343 W Fond du Lac Ave #3201
Milwaukee, WI 53210
KK building image
Kinnickinnic Station
1710 S Kinnickinnic Ave #1716
Milwaukee, WI 53204

 

Feedback Forms

You can also send your comments through online feedback forms, 24 hours a day, seven days a week, on a variety of topics. Please allow three business days for email responses. Please select one of the following:

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Lost & Found
414-937-3206 or 711 (TRS)
customerservice@mcts.org

 

Open Records Requests
MCTSOpenRecords@mcts.org
More Info

 

Media Requests
414-937-3251
aschryver@mcts.org
More Info

 

Commuter Value Pass Information
414-343-1777 or 711 (TRS)
cvpass@mcts.org
More Info

 

U-Pass Information
414-343-1777 or 711 (TRS)
More Info

ADA Comments and Complaints
414-343-1700 or 711 (TRS)
ADAComments@mcts.org
1942 N 17th St
Milwaukee, WI 53205
More Info

 

Making a Title VI Complaint 
414-344-4550 or 711 (TRS)
1942 N 17th St
Milwaukee, WI 53205
More Info

 

Report an Accident or Incident
414-937-3247
Risk_Management@mcts.org
More Info