Umo Account Linking

 

What is Umo Account Linking? 

Account Linking allows you to link your Umo app account with other Umo app riders' accounts.

What are the benefits of Account Linking? 

Account linking allows you to link your account with another rider's account so that you can purchase Stored Value on their behalf and have them instantly appear on their Umo accounts. 

Can I use the Stored Value from one of the accounts I've linked to?

No. Only the person you've linked to and on whose behalf you've purchased Stored Value can use the fare products you've purchased for them through the Account Linking feature. 

How many accounts can I link to? 

There is no limit to how many accounts you can link too. 

Can I receive Stored Value from an account I've linked to? 

You can only send Stored Value to other accounts — you cannot receive Stored Value from the account you've linked to.

How is the person I've linked to notified that I've linked to their account?

Account linking and Stored Value purchases will appear in both your and the linked-to person's account transaction histories.

How do I know who is sending fares to my Umo account?

The transaction history will show Stored Value that is sent to another rider's account. The last four digits of the account number that purchased Stored Value for you will appear, but not their name. If you're unsure of a sender, you can unlink your account any time or contact their transit agency.

Can I decline a request to link accounts?

No, but you can unlink their account anytime by contacting your transit agency.